OQIM

Auto

Telegram support inbox and automation for @oqim_help. Auto-replies handle what they can; support sees every conversation live and steps in mid-thread.

Infrastructure is live · product next

  • Connect the @oqim_help account (one-time MTProto sign-in)
  • Worker update handlers → Conversation / Message, with the live inbox on top
  • Auto-replies behind a confidence gate, escalating to a human when unsure
  • Broadcasts: paced, queued sends to people already in a conversation